Terms and Conditions 

** Reservation and Cancellation Policies **

** Children : **

- One children below 5 years can stay for free if sharing a bed with parents.

** Pets **

- Pets are not allowed.

** Tariff and Facilities : **

- Tariff rates can be revised as needed.

- If the air-conditioner fails, the tariff is adjusted to a non-A.C. room rate plus extra cost , and Rs.500 will be refunded.

- No refunds for intercom and cable TV failures.

** Payments and Deposits : **

- Full payment, including for extra guests and taxes, must be made before check-in.

- Online reservations require a booking receipt, photo ID, and proof of booking at check-in.

- A refundable deposit of Rs.500 per room is required, which will be refunded upon departure after settling all bills.

** Amendments and Cancellations : **

- No amendments allowed within 0-3 days of arrival. Different charges apply for changes made earlier.

- Reserved accommodations must be occupied on the first day or by check-in time the next day; otherwise, the full amount is forfeited.

- No refunds for shortened or unoccupied periods.

- Cancellation charges:

  - Within 0-5 days: 100% of the booking amount.

  - Within 6-10 days: 25% of the booking amount.

  - More than 11 days: 10% of the booking amount.

- Refund methods vary based on payment mode.

** Miscellaneous : **

- Cooking is not allowed in rooms or premises.

- No refunds for electrical failures due to partial generator operation during load shedding.

** GST Rates : **

- Room tariff 0 - 7499 per day: 12%

- Room tariff 7500 and above per day: 28%

- Restaurant services have a GST of 5%, with VAT on alcoholic beverages.

** Booking Cancellation : **

- Aviraj Nivas may cancel bookings under exceptional circumstances and provide a full refund.

- For suggestions or complaints regarding bookings, email support@avirajnivas.co.in.

- Booking failures will result in a refund within 7-10 working days.